Big or small, damage on your garage door should be fixed as soon as possible. Otherwise, you could end up with much higher costs later on. Then again, not all garage door repair service are created equal. You have to take time choosing the right one because these companies can vary in many significant ways.
Here are tips to keep in mind as you search for a reputable garage door service:
Personal Recommendations, Online Reviews and Ratings
Ask your friends, family members and colleagues who maintains their garage doors. There’s nothing better than recommendations from people you know. Ask them how long they’ve been with the company and what they like about it. If you can’t get any referrals though, you can look up different companies online and read reviews about them. Then again, make sure you read only read reviews on trusted third-party websites. If you’re considering a particular service, check their ratings with the Better Business Bureau and see if they have a history of customer complaints.
Know if the company you’re considering has a license to operate in your state. While this will not guarantee a good job, it does tell you that this business is for real, having taken the time and effort to pass the government’s scrutiny. Furthermore, dealing with a licensed garage door service means being assured of a venue where you can air your grievances, if any.
While insurance is a requirement for licensure, it does pay to ask about a particular company’s policy. They should have both liability and workman’s compensation coverage. If they tell you they are insured, ask for proof and verify their with the provider, making sure it is valid. Insurance will guarantee that you’re spared from liability in case of property damage or bodily injury while they’re working in your property.
It’s always good to get quotes from a number of companies and compare them. Cost is always important because after all, you can’t use a service you can’t afford. But you can’t make this your number one priority. What you should be after is value for your money. If you have to pay a little extra for fantastic service why not? At the end of the day, you’ll want quality above everything else.
Finally, make sure to ask how long the company has been in business. This will tell you how much knowledge and experience they have working with garage doors. They may have a stunning website or a license or insurance. They may even have excellent reviews, but if they’re new in the industry, that can be a factor too. Not that new companies should never be given a chance, but as a consumer, you’ll always want to go with those whose expertise is proven. Besides, garage doors hardly cheap, so you want to choose right the first time you hire a garage door service.